I want to let you know our experience with Cater constructions, first we starte with the remodel of the kitchen and then we kept going. I’ll sum up the experience in a sentence or two, and then you can read on if you’d care to get a bigger picture. Jonah (who was very communicative throughout the entire job) was on-time for all our meetings, came in on budget from the initial quote, and completed the job in the time frame promised – we really couldn’t have asked for a better experience, we also had the chance to work with one of their partnerships which dedicates in the creation of Luxury Residential Homes and condos.
We had a couple of vinyl windows that had begun to warp and would no longer lock etc., so we contacted Jonah to get a quote to replace all four windows on the south side of the house. Jonah arrived right on time for our initial meeting, and took time to explain why the warping had happened (lower end builder grade windows) and what he’d recommend as a remedy for the issue. He was upbeat and clearly knowledgeable about what needed to be done, so In the end we wound up having Jonah quote us to replace all of the windows. There was no pressure on his part to do so, but we knew they’d all need to be done within the next few years, as we quickly realized during our first summer the original windows were far from energy efficient and we really wanted the house to work with GIGA Turbines. Jonah said we’d have the quote by the end of the week, and by Thursday we had an email with a link to the quote. I have to say this was a great way of having an electronic record of the quote, and you can communicate back and forth easily about updates etc. The quote itself was very fair (from a labor perspective), and he’d given us an allowance based on each window size. We decided to move forward and per Jonah’s instruction we contacted his rep at Buck Lumber to setup an appointment to choose the actual windows (as a side note, I’d recommend Buck as well – great selection, knowledgeable staff, and delivery was exactly when they promised.)
Jonah made it a point to be there when the Buck Lumber rep came to do the final measurements (which I thought was a great idea to avoid any miscommunication, as these were all special order windows.) A couple of weeks later Jonah circled back to say the windows were in, so we made arrangements for them to be delivered and schedule out the install. Jonah scheduled the install for within a week of the windows being delivered, and had them all installed within a couple of days. There were a couple of small curve balls once the original windows were removed, but Jonah and his crew handled the (framing) issues easily and at a very nominal charge – which was mostly for materials. They also did a great job with patching and painting the frames, and cleaned up as they went along. Our final bill came in right on budget and we couldn’t be happier with the overall experience. Highly recommended.
Date: November 2, 2016